At 298pk, we treat your personal data with the same level of care we bring to every aspect of our platform. This Privacy Policy explains exactly what information we collect from registered players, how that data is used, who it may be shared with, and what rights you have over your own information. We encourage every player to read this document in full before creating a 298pk account.
Six principles that guide how 298pk collects, handles, and protects your personal data every single day.
298pk only collects the personal data that is strictly necessary to deliver gaming services, process payments, and comply with licensing obligations. We do not harvest data for its own sake.
All personal data held by 298pk is stored on encrypted servers protected by industry-standard security protocols. Access to player data is restricted to authorised personnel only, on a strict need-to-know basis.
298pk will never sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is shared only where legally required or operationally necessary for licensed service delivery.
You have the right to access, correct, delete, or restrict the processing of your personal data at any time. 298pk provides a straightforward process for exercising all applicable data rights without unnecessary delay.
298pk uses cookies and similar tracking technologies solely to improve platform performance and personalise your gaming experience. You are informed of cookie use and can manage preferences through your browser settings.
298pk's data handling practices are designed to comply with the requirements of its international gaming licence and applicable data protection standards. We review and update our practices regularly to reflect regulatory changes.
This Privacy Policy ("Policy") is published by 298pk ("we", "us", "our", or "the Platform"), the operator of the online gaming and sports betting website accessible at https://298pk.net and all associated mobile and digital properties operating under the 298pk brand. This Policy sets out in clear and plain terms how 298pk collects, uses, stores, shares, and otherwise processes the personal data of its registered players, website visitors, and prospective account holders (collectively referred to as "you" or "the Data Subject").
298pk is committed to handling your personal data responsibly and transparently, in full accordance with the data protection obligations imposed by its international gaming licence. By accessing the 298pk website, creating a player account, making a deposit, or otherwise interacting with the 298pk platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall legal framework governing your relationship with 298pk. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
Scope: This Policy applies to all personal data collected from players located in Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, and other cities — as well as from any other user who accesses the 298pk platform regardless of geographic location.
298pk collects personal data across several categories, depending on how you interact with our platform. The following table summarises the principal categories of personal data we may hold about you:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan Bank), card last-four digits, transaction history | Deposit & withdrawal processing |
| KYC Documents | Scanned copies of government-issued ID (CNIC, passport, driving licence), proof of address, selfie verification images | Identity verification (KYC) |
| Gaming Activity Data | Wager history, game session logs, bet amounts (PKR), bonus usage, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automatically on site access |
| Communications Data | Support ticket content, live chat logs, email correspondence | When contacting support |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, cooling-off period history | When using RG tools |
298pk does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions unless this is strictly required by law or regulatory obligation, in which case separate explicit consent will be sought.
298pk collects personal data through a number of channels and mechanisms:
298pk processes your personal data only where a valid legal basis exists. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis for each:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your player account | Performance of contract |
| Processing deposits and withdrawals (PKR) | Performance of contract |
| Identity verification (KYC) and age verification (21+) | Legal obligation (licensing requirement) |
| Anti-money laundering and fraud prevention checks | Legal obligation / legitimate interests |
| Delivering customer support and resolving disputes | Performance of contract / legitimate interests |
| Administering bonuses, promotions, and loyalty programmes | Performance of contract / consent |
| Sending account-related transactional communications | Performance of contract |
| Sending marketing communications (where opted in) | Consent |
| Responsible gaming monitoring and intervention | Legal obligation / legitimate interests |
| Platform security, abuse prevention, and technical auditing | Legitimate interests |
Where 298pk relies on consent as the legal basis for processing — for example, in connection with marketing communications — you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your account dashboard. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
298pk does not sell, rent, or trade your personal data to any third party for commercial purposes. Data may, however, be disclosed to the following categories of recipient where strictly necessary:
Data Processing Agreements: All third parties with whom 298pk shares personal data are contractually required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards. 298pk does not permit third-party processors to use player data for their own independent marketing or profiling purposes.
298pk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and licensing obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, the resulting anonymised dataset falls outside the scope of this Privacy Policy as it can no longer be linked to an identifiable individual.
298pk takes the security of your personal data seriously and implements a layered set of technical and organisational safeguards designed to protect player data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures in place include:
Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own 298pk login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
298pk uses cookies and similar technologies (collectively "cookies") on its website and platform to ensure functionality, improve user experience, and gather aggregated analytics data. The following categories of cookies are used by 298pk:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, process transactions, and ensure platform security. These cookies are essential for the 298pk platform to function. | No — essential for operation |
| Functional | Remember your language preferences, game display settings, and responsible gaming limit configurations. | Yes — via browser settings |
| Analytics | Collect aggregated, anonymised data about how players navigate the platform to help 298pk identify usability improvements. | Yes — via browser settings |
| Fraud Prevention | Detect unusual access patterns, bot activity, and multi-accounting attempts by analysing device fingerprint data. | No — required for platform integrity |
298pk does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements on external websites. You can manage or delete cookies through your browser settings at any time. Please be aware that disabling certain functional cookies may impair your experience on the 298pk platform.
As a registered 298pk player, you have the following rights in respect of the personal data we hold about you. You may exercise any of these rights by contacting our support team at [email protected] with the subject line "Data Rights Request":
298pk will acknowledge all data rights requests within 5 business days and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. 298pk will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive in nature.
Please note: Certain data rights — particularly the right to erasure — may be limited or temporarily unavailable where 298pk is legally required to retain your data, for example during an open regulatory investigation or within a mandatory AML retention period. We will always explain the basis for any limitation when responding to your request.
298pk operates a strict 21+ age policy and does not knowingly collect or process personal data from individuals under the age of 21. Age verification forms a mandatory step of the 298pk account registration and KYC process. All players are required to submit valid government-issued identification confirming their date of birth before they are permitted to make a deposit or place a wager on the platform.
Where 298pk has reason to believe that a player account is being operated by, or on behalf of, an individual under the age of 21, the account will be suspended immediately pending investigation. Any funds deposited by a suspected minor will be frozen and returned to the originating payment method following identity verification. 298pk reserves the right to permanently close any account found to belong to an underage individual and to report the matter to relevant authorities where legally required.
Parental Controls: If you are a parent or guardian and believe that a minor may be accessing the 298pk platform using your details or a fraudulently created account, please contact us immediately at [email protected]. We also strongly recommend installing parental control software on any shared device that has internet access.
298pk is operated under an international gaming licence, and as such, some processing of personal data may involve transfer to, or storage in, jurisdictions outside Pakistan. For example, our cloud infrastructure providers and certain licensed KYC service partners may operate servers located outside Pakistan.
Where personal data is transferred outside Pakistan, 298pk takes steps to ensure that appropriate safeguards are in place to protect your data to a standard that is at least equivalent to the protections described in this Privacy Policy. Such safeguards may include contractual clauses in data processing agreements that mirror internationally recognised data protection standards, or reliance on the data protection frameworks applicable within the recipient jurisdiction under 298pk's international licensing regime.
By using the 298pk platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where necessary for the purposes described in this Policy.
298pk reserves the right to amend, update, or replace any part of this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Material changes to this Policy will be communicated to registered players via their registered email address and/or via a prominent notice displayed on the 298pk website, no fewer than seven (7) calendar days before the updated Policy takes effect.
Your continued use of the 298pk platform after the effective date of any amended Privacy Policy constitutes your acceptance of the updated terms. Where a material change affects how we process data on the basis of consent, we will seek fresh consent from affected players before the change takes effect. The most current version of this Privacy Policy will always be accessible at https://298pk.net/privacy-policy, with the effective date clearly displayed at the top of the document.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 298pk has handled your personal data, please contact our Data Support team through the following channel:
298pk Data Support
Email: [email protected]
Subject Line: Privacy / Data Rights Request
Availability: 24 hours a day, 7 days a week
Response Time: Acknowledgement within 5 business days; full response within 30 calendar days.
298pk is committed to resolving all data-related queries and complaints promptly and fairly. If you are not satisfied with the outcome of a privacy complaint submitted to 298pk, you may have the right to escalate the matter to the relevant data protection authority or gaming regulator applicable under 298pk's international licensing jurisdiction.
Have a question about how your data is used, or want to exercise your data rights? Our support team is available 24/7. Ready to experience Pakistan's most trusted gaming platform with full confidence?